Tenancy Relations Officer

To provide a specialist tenancy relations service within the private rented sector, leading on the investigation, resolution and enforcement of harassment, illegal eviction, and other breaches of landlord and tenant legislation, including the Protection from Eviction Act 1977 and the Renters’ Rights Act.

The postholder will manage complex and sensitive casework, exercise significant professional judgement, apply civil and criminal enforcement tools, and contribute to homelessness prevention and improved compliance across the sector.

To deliver a dedicated and specialist function within Housing Services and across Environmental Health & Regulatory Service to investigate and resolve tenancy relations matters in line with the Renters’ Rights Act and related legislation

Please refer to the Job Description attached for more information. Location: Bexley Civic Offices

 For an informal discussion about the role please contact [email protected]

Candidate Profile

For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.

Appointment to this post will be subject to a Disclosure and Barring Service check.

Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It's got award-winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.

Our Offer to you

We will offer you in return a package that includes a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached.

Recruitment Information

As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on  [email protected]

This role may be available as a development opportunity through secondment for the Council’s existing employees.  The Council’s Secondment Scheme can be found here. If this option is of interest, please contact the recruiting manager.

We reserve the right to close adverts earlier than the closing date.