To increase commercial income by maximising on Hall Place & Gardens potential as a prime wedding & event venue, providing excellent customer service throughout all visitor and client experiences, while promoting existing and introducing new innovative opportunities
Nurture any potential clients, from initial contact to event day, offering an excellent customer service experience and ensuring any contract, admin and finance processes are in place and form part of the overall experience for the client and maintain a strong reputation for the venue.
Work professionally and effectively in a job share capacity, ensuring smooth communication between colleagues and clients on all matters.
Interview date: 16th July 2025
For an informal discussion about the role please contact :
Lynda Weaver: Commercial Manager
0203 045 4088
Candidate Profile
We are looking for someone with excellent customer service and communication skills. Proven sales and marketing experience in a wedding/ heritage/ hospitality environment. Professional at all times in appearance and customer liaison both face to face and written. You need to be organised and respond promptly to new and existing client enquiries.
Track data to ensure a return on investment on all marketing channels adopted, monitoring the data available from venue websites and promotional opportunities in order to react and further adapt the strategy and design specific marketing campaigns. Regularly update all online marketing websites with new information, images and testimonials.
Administer all client finances and maintain an income pipeline overview to manage and cultivate any ongoing enquiries and measure key performance indicators on the conversion of booking enquiries.
For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service (DBS)