Bexley Libraries are looking for dedicated and customer focused individuals to join the Libraries team as a Customer Advisor.
There are two posts available; one at Erith Library and one at Welling Library, both posts will include working on alternate Saturdays.
Applicants will demonstrate confidence, enthusiasm, energy and resilience in supporting the library team, delivering a wide range of services to the public. Duties include being the public face of the Council, issuing and returning books and other items, keeping the shelves tidy and attractive, helping customers use our IT facilities, preparing and delivering children’s and adult events and activities, supporting your colleagues in creating a welcoming and vibrant environment for all visitors and sharing your knowledge of the wide range of books and other stock.
Please refer to the Job Description attached for more information.
For an informal discussion about the role please contact [email protected] or 02030 453888.
Candidate Profile
Flexibility, eagerness to learn, excellent customer service skills, a keen interest in books and reading, good IT skills, plus the ability to work as part of a great team are essential qualities for the role.
Applications are invited from candidates with a passion for libraries and serving the local community. You will be keen to play a role in making Bexley a great place to live, work and visit by providing important services and inspiring our customers to make the most of their libraries.
As part of the Libraries’ team, the post holder may be required to work in all libraries across the borough to cover absence, occasionally at short notice.
For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.